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eBay system won't let me mark as dispatched or add a tracking number
Summary: La discusión aborda un problema que tiene yourequinox al intentar marcar un artículo como enviado en el sistema de eBay y agregar un número de seguimiento. **peaseblossom** parece haber respondido al problema inicial, y yourequinox volvió a intervenir, pero los mensajes carecen de contenido detallado sobre las soluciones ofrecidas o los resultados alcanzados. No se proporcionan detalles adicionales en las respuestas sobre cómo resolver el problema encontrado.
In the listing I included "normal" postage. With the buyer I agreed to send the item by a 24 hour Royal Mail service, and I decided not to charge more. I have a Royal Mail tracking number but the eBay Seller Hub won't let me mark the item as dispatched or add a tracking number, becuase I'm not using the pre-paid option (I haven't downloaded the pre-paid label and it will, of course, never be used if I do becuase I have already sent the package by 24 hour service). Is there a way to force the system to accept a tracking number? Hoping someone can help me.
**peaseblossom**
Mentor4 months agoYou can't change the tracking but would be able to add the new number to a "not received" case if necessary. Payment will be held for 14 days.
yourequinox
OP4 months agoThank you for your comment, I really appreciate it. It is such a shame that the tracking number can't be added as an improved postal service. Oh well!