eBay Supplied Wrong Seller Details for Court Claim – Urgent Advice Needed | Member To Member Support

sprootzmanuva · 2026-05-28T15:26:44.406000Z

Hi all, looking for advice on the best way to urgently escalate a serious issue with eBay UK.eBay provided me with seller details for a transaction after I requested them for legal proceedings. The information supplied appears to have been incorrect and linked the order to the wrong person/account, which has now resulted in county court proceedings being issued against someone who says they were not the seller.This potentially seems like a serious data/GDPR issue as personal details may have been disclosed incorrectly. I relied on the information provided by eBay in good faith and now have active court deadlines ongoing.Does anyone know the best direct contact route/team for urgent escalation where I can actually get a prompt substantive response from eBay UK?Thanks.

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eBay Supplied Wrong Seller Details for Court Claim – Urgent Advice Needed | Member To Member Support | eBay UK