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eBay siding with scammer - fake Evri GPS location
Got scammed by seller/Evri worker who used fake GPS location data and bogus proof of delivery photo.
Below is the timeline of how it happened to me:
9 January - Bought expensive computer part on eBay (approx. £800). Label created using eBay simple delivery.
14 January - Item dropped off at Evri locker at 5:42
14 January - Item scanned as out for delivery at 17:07
14 January - Item scanned as delivered at 17:09
15 January - Status updated to "Potential Fraud Event"
The scans are highly suspicious: my parcel was dropped off, processed and delivered 400 miles across the country (London to Edinburgh) within the same day, delivered within 2 minutes of being scanned as "out for delivery".
The GPS location roughly matches my address (same postcode, different block).
The proof of delivery? A photo of a photo (very low quality), looking nothing like my door (or post code, for that matter).
eBay rejected my appeal twice, so I disputed the charge via my bank. However, eBay's tracking API has not updated to reflect "Potential Fraud Event" status and they refuse to do so, even after me submitting all the evidence and numerous phone calls, and they keep challenging my disputes. As a result, the bank rejected my dispute twice, due to "conflicting tracking information between merchant and courier". The seller's account is still active. Police contacted eBay and they emailed me instead saying they can't provide information due to GDPR. Absolutely useless. Next step is small claims court - letter before action sent out today.
When did eBay become such a shady company and stopped caring about its reputation? Are they going to challenge the LBA too?
