Ebay shows imaginary multipack product

Question

Hi, I have been an ebay seller for many years. I have noticed that eBay seems to incorrectly create multipack offers for some of my products. For example, I have a product listed here: https://www.ebay.co.uk/itm/143664092518     VIta Coco 330ml   As you can see, it's a single item. But eBay seems to have created a fake multipack product here: https://www.ebay.co.uk/p/1908200721   This is accessible by clicking on the category link...

rainbowtrax · Accepted Answer

You won't get ebay to correct their wrong catalogue data, most entries are full of errors. So all you can do is detach your listing from linking to that product in ebay's catalogue. To do that, you need to remove whatever is being picked up in your listing to make the link. In your example, it's the EAN. As soon as you enter that EAN, it's instantly linking in to the catalogue data. So you'd need to remove the EAN from the item specifics and enter "Does not apply" instead.