eBay seller using my brand name to sell copied products | Member To Member Support

rocketronnieradox · 2025-10-14T10:45:55.753000Z

Hi All,I have been selling a product that I have branded for the past 23 years.I have worked for 23 years to build a reputation and my product name is well known in the VW T4 community and well recognised. I was recently made aware that a seller on ebay si using mybranding on his listings and the product he sells is not the same as my brands. This is a niche product that is not well known to many but is well known in the niche,I have reported the listings to ebay and get a response from ebay AI saying that the listing does not violate their policy. I then escalated only to be told the same thing. I am very upset at this and would like advice as to what I can do firther to communicate to ebay and get them to act. I have tried speaking nicely to the seller but they refuse to amend the listing and remove my branding, Any advice welcome. I do not sell this product on ebay, it is a word of mouth and facebook community that leads to my sales.

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eBay seller using my brand name to sell copied products | Member To Member Support | eBay UK