I have been with eBay for years now and have never had an issue but a few months ago I got a message on my eBay page. (your payouts are on hold because your on-file payment method, used to cover fees and selling costs, is invalid) I have contacted eBay via the help me method and have spoken to no end of eBay representatives they have sent me links to re-add my bank card to no avail. One of them even said he will raise this with the eBay technical department but I heard nothing. I use m...

You don't use cards for the problem you are highlighting, re fees and seller costs. eBay want a bank account to link into so its set up as a direct debit. The information you have been given by CS is incorrect. Goto your seller hub click payments and towards the bottom of the page there will be a heading seller costs click the blue manage button and update you bank account details here, picture below.

eBay rep's can't help. | Member To Member Support

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eBay rep's can't help. | Member To Member Support | eBay UK