Ebay refunded buyer case closed cant do anything | Member To Member Support

toppdogg75 · 2025-10-24T07:44:54.080000Z

So my son sold a pc which buyer opened a clain saying not as described so sone get the email to arrange for the PC to be returned but the buyer don't want to send back due to weight. The buyer has replaced the ram and wanting part refund my son has asked for the old ram to be sent back but buyer don't know where it is. Now ebay have closed this and refunded the buyer and kept the PC should of the buyer been allowed to replace parts before anything was sorted and if they did return the item it would not of been in original state as sold now he is gonna be £700 out of pocket and he is struggling for money as it is being at uni

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Ebay refunded buyer case closed cant do anything | Member To Member Support | eBay UK