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eBay postage size via Evri
Summary: bigma6673 expressed confusion over eBay's parcel size limits compared to Evri's formula for package dimensions when sending a parcel. They were unsure if their parcel, using Evri's calculation, would be accepted by eBay. tressygirl clarified that the item does not meet eBay's Simple Delivery size rules and suggested alternatives like changing categories, adding custom postage, or incorporating postage costs into the item price. They also advised on handling issues related to tracking and refunds for unused delivery labels.
Package size is confusing I have a parcel I can send using Evri on eBay as medium under 10kg but eBay give the size limit as 61 x 46 x 46.
However Evri have there size policy on there website as
"Add together the 2 shortest sides and multiply it by 2. Add the length. If the total is less than 245cm, you’re good to go!"
My parcel will be length 72 x short sides 46 x 28 using the above Evri formula that would be total of 220cm. Will that be permitted on eBay?
2 short sides 46 + 28 = 74 x 2 = 148 + 72 total 220cm
I want to list as + postage, not as collection will eBay accept this as there postage offers the best deal
tressygirl
Mentor1 month agoYour item does not comply with eBay's Simple Delivery rules, it's too big.
Try changing the category or sub category until you see the postage on pop up, showing 'Oversize', click on Add primary service to buy your own postage.
Or, you can offer ' Free Postage' and factor in the cost of the postage into the item price, again buying your own postage.
Be aware, you wlll not be able to add any new tracking, eBay suggest sending the buyer a message with those tracking details. If a case is opened later for item not received, you will be able to add those tracking details.
A refund is sent to whoever paid for the SD label:
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
Use a laptop not the app for all of the above.
@bigma6673