Ebay not listening regarding below standard performance | Member To Member Support

regencyhouse2013 · 2026-03-24T13:58:55.928000Z

Hi everyone, i have been an Ebay member for over 20 years, we sell upholstery fabrics, we have 100% feedback, but due to Ebay policies we have been classed as below standard sellers, our defect rate on late refunds is approx 1.9% and this was due to ebay and not us, the below standard seller issue began in November 2025 last year, since then our sales have dropped by 96%, they say we need to improve our seller standards but that is impossible due to the lack of sales and a simple reply from them saying there is nothing they can do about it, this is like a dictatorship. Has anyone else had a similar experience and what was done about it, i look forward to any replies, kind regards Darren.

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Ebay not listening regarding below standard performance | Member To Member Support | eBay UK