Yesterday I tried to Live Chat with eBay support but apparently no agents were available as it only gave me the option to request a Call. I'm currently abroad in Indonesia and I need eBay's help regarding a return request, but I can't take a call because I'm not able to receive international calls to my UK number from abroad. I tried to go through the automated assistant again today and everything is greyed out. It looks like it's stuck on yesterday's Request a Call message, but...

What should I do to ensure I can deduct the postage amount from the refund? You accepted in the user agreement that if you accept the return, eBay will refund the buyer's whole, original payment including postage. It will be up to the buyer to pay the return postage. You could refuse the return request, but all a "fishy" buyer would need to do then is to "discover" some fault with the item and use eBay's money back guarantee. You would then have to send them a prepaid return label,...

eBay Live Chat Bugged Not Working | Member To Member Support

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eBay Live Chat Bugged Not Working | Member To Member Support | eBay UK