EBay Is Breaching My Personal Security | Member To Member Support

sue010222 · 2025-12-14T12:31:25.138000Z

I am horrified to see that eBay is in serious breach of its security. I noticed recently that someone’s telephone number was shown with their details which I thought was strange. Yesterday I received an item that I had purchased. The invoice/packing slip on the front of the parcel included my full telephone number and my full personal eBay member’s details. It was folded in such a way that all this information was evident for anyone to see. This is not the seller’s fault. I went on to my account details to remove my telephone number and unbelievably, only a few numbers are shown, the rest are ‘x’! So on my account, security is recognised and then displayed publicly. I called the helpline, very apologetic that I was so incensed and knowing that it was not a matter to be dealt with at helpline level. I was promise an email but have received nothing so far. This is a matter for the Ombudsman, Martin Lewis etc. I am really upset about this and hope this post prompts immediate action.

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EBay Is Breaching My Personal Security | Member To Member Support | eBay UK