Ebay has combined postage into 1 postage label on 9 items, how can i resolve? | Member To Member Support

mpr09 · 2026-05-01T17:23:15.843000Z

Hi, I've been selling some magazines all listed as individual listings , they are around a cm thick and weigh atleast 400g each if not more. i've been using simple delivery which i think was a first class large letter at around £2.50 each or something, i've just had the same buyer buy 9 of the magazines.... which is great..... except for the fact that ebay has "combined" the postage onto 1 label at the same price so £2.50 but for all 9 of the magazines?? i can't possibly post them all in one parcel with that label as they would be well over the weight and size guidelines for that parcel - and as they are only low value, to post them individually without the buyer paying postage would leave me at a loss!!... can anyone offer any advice here, I think im possibly gonna have to cancel the purchase and relist them but how would i prevent the same thing happening again? i don't see any options to stop ebay from combining postage like this? I have messaged the buyer to explain but haven't had a response from them yet.

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Ebay has combined postage into 1 postage label on 9 items, how can i resolve? | Member To Member Support | eBay UK