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EBay contact email
I can’t seem to find a contact email for eBay. I received an email from someone from eBay but cannot reply to the email?! So how do I send my email of complaint to them?
3 comments
*vyolla*
Mentor2 weeks agoThere's an email contact form on this eBay page:
https://www.ebay.co.uk/help/email_click?topicId=4136&fromIssueId=true&l2Name=How%20sellers%20can%20cancel%20an%20order&channelType=emailarticlelink&initFrom=issueIdentify
mreasywheezy
OP2 weeks agoCannot use the help page as i cannot bring up the purchase I have an issue with 😩
tressygirl
Mentor2 weeks agoIf you cannot find the purchase you now have an issue with, you probably made a ' Guest Purchase' . For this your eBay account is not used, hence you will not find that purchased item there.
The link below will explain how to receive a refund for a Guest Purchase item.
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=12&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest&docId=HELP1151
@mreasywheezy