Ebay Confusion in Bidding for an Item | Member To Member Support

sandysub4634 · 2026-03-10T17:19:06.919000Z

Bid for an item on Ebay with seller and Ebay automatically took my Credit Card Number to hold pending me purchasing the item at my bid. Response message from Seller stated will accept CASH on collection. However, I am unable to respond through the Ebay system because the system states that I have a counter offer in excess of what I bid, which is incorrect. The problem is I am unable to respond to the seller and accept his offer because the EBay system is a computerised system and does not recognise that the seller has offered a cash solution. What can I do to resolve this situation?

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Ebay Confusion in Bidding for an Item | Member To Member Support | eBay UK