Hi, eBay closed my request before it was resolved. Does anyone have experience of how to address this? My purchase was damaged in the post in March and did not arrive. The seller has documentation of this from Evri. The seller has a good rating and promised to re-send the item twice but didn't, despite me chasing, and now my time has run out and eBay has closed the case. I am still waiting for the promised item to arrive. I have written to the seller again outside of the original...

Learn from this. Never allow seller to send replacement, get refund and order again.

eBay closed request before it was resolved | Member To Member Support

eBay closed request before it was resolved | Member To Member Support | eBay UK