Ebay cancelled my listing - 'Offering to buy or sell outside of Ebay policy' | Member To Member Support

donkeyote · 2026-04-20T16:37:17.604000Z

I just tried to list a used Sony mobile phone. There are four or five photos of the phone, with nothing else in the photos, and this description: "Sony Ericsson W810i mobile phone, white, in excellent condition. Bare phone only.Power supplies or USB to phone charge leads are available on Ebay.Full information on this phone here: https://www.gsmarena.com/sony_ericsson_w810-1402.php" As soon as I had started the listing, I got a message on my Ebay page saying that the listing had been hidding because of a 'Policy violation', that of 'Offering to buy or sell outside of Ebay policy'. Is the 'AI' now seeing the word "phone" and presuming that if there are some numbers anywhere near it, that you are giving out your phone number? This is getting ridiculous.

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Ebay cancelled my listing - 'Offering to buy or sell outside of Ebay policy' | Member To Member Support | eBay UK