ebay balance withdrawal

Locked

Discussion interactions are currently paused.

hi when i go to ebay balance and click on arrow to get pop up box to withdraw funds,the pop up box wont scroll down to reveal withdraw button.only been happening for past week,before then no issues worked fine.

anyone else had this issue? have tried on another device,same outcome ta

linternmole123

2710 View listings

Posted 10 months ago·Last reply 10 months ago

4 comments

kat@ebay

Admin10 months ago

View listings

Thanks for the tag @jckl1957

Hi @linternmole123 ,

There is an open tech ticket for users experiencing an issue with withdrawing funds on the eBay app. Are you trying to do it on the app? Are you able to share a screenshot of what you see when you try to withdraw? Can you also advise what type of device you have?

Thank you,

Kat

jckl1957

·10 months ago

View listings

It wasn't working for me earlier Kat.

But is working now.

I don't use the app though.

kat@ebay

Admin10 months ago

View listings

Hi @jckl1957 ,

Thanks for letting me know. Could of been intermittent with the desktop version. I'll see if the op comes back with their example so can add them to the ticket for the app.

Thank you,

Kat

jckl1957

·10 months ago

View listings

I have never previously had an issue but I have just checked and, when I click on the white arrow to withdraw available funds, I just get a big, blank, white box.

Fortunately, my balance is only £7 and I am not planning to fund a wild weekend with my Ebay funds!

@kat@ebay

Is this a known issue today, please Kat?