Ebay acknowledged receipt of complaint then ghosted me | Member To Member Support

andy636363 · 2026-03-07T15:35:44.137000Z

I was sold an item on a promise that "it looks unused to me" but when it came it had clearly been used and was a personal care item. Having raised with eBay they sent a message stating "we are looking into it", and helpfully said if I wanted to get in touch I could enter their "no correspondence" labyrinth maze of on line questions. I used to play early computer games in the 1980s that had a similar theme........."try blowing it" "try knocking on the door" only in these early games some option would take you forward . Nothing I can do directs me anywhere .....................except once when I found a finance email.............quick as a flash they directed me back to the centre of the labyrinth. It was only £6.50 but being annoyed and having no way to express my anger that they would acknowledge then ignore my query is seriously bad for my health. Full marks though to the genius that designed the no help help maze. Of course I cant start again, because it is not an option to raise an issue with an item over 90 days old. Has some intrepid explorer successfully navigated the maze?

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Ebay acknowledged receipt of complaint then ghosted me | Member To Member Support | eBay UK