Locked
Discussion interactions are currently paused.
Ebay account had £224 I can't access it
For some reason my ebay account has been suspended indefinitely
I had £223 in the account How do i get the money
I can't Log In via the Ebay App
Thanks
3 comments
tressygirl
Mentor5 months agoSorry to be the bearer of bad news, but an indefinite suspension means a lifetime ban.
Your money is not lost, but it can now be held for up to 180 days before release.
@middl90
middl90
OP5 months agoI cannot log into the account anymore
Thanks
tressygirl
Mentor5 months agoYou can contact Customer Services, on this link https://www.ebay.co.uk/help/eua?id=5190, it's an automated chat assistant if using a desktop browser, but I understand you can get hold of a live agent when using the app or mobile browser.
Try at 8 a.m. on a weekday as there's more chance of Dublin answering.
@middl90