E book purchase made in error | Member To Member Support

saralloyd08 · 2026-04-17T07:39:08.102000Z

How to get the seller to understand you ordered their E Book by error & to refund your money to purchase the REAL PAPER, PAGE TURNING BOOK? Simple mistake or is it just me?? I'm becoming so stressed now after days of back and forth. All the seller sends me in return is the same message of "if your link to download isn't working please send me your email address where i can send it to you"..."i can help you to do this"....NO THANK YOU! I've been 100% honest it's my mistake (Brain Fog) but it's getting me nowhere! They asked me to give them a good review & then they would refund me. Surely if i do that then i've said i'm happy with the seller & no refund will be issued by ebay? I thought by stating i want to return it the buyer would accept & refund me. Well they have accepted the return but still replying with a link to download!! Ebay won't help me because i've opted to return my item. An item that does no exist in the real world. It's under £7. I thought i was ordering a real book. Why is the seller being so hard on me? What do i do now?? Any advice welcome.

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E book purchase made in error | Member To Member Support | eBay UK