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Duplicate request generated. Not requested!
Hello,
re auction 19/09/25
Is this a known problem?
"I have one order bought and paid for from you and hopefully already processed and in progress. That is all I require.
A second order which seems to have appeared when I did a "buy it now" on the same item I'd made a "make an offer" on, as saving only 10p since vat was added afterwards, wasn't worth the wait for the reply and I "bought in now" instead.
It was the same item so I do not understand why the Ebay system didn't know that and has generated a second event and are now insisting on payment. Please cancel the second outstanding request for payment or advise if I need to contact Ebay to explain what has happened with their program and get them to cancel it.
Yes, I still require one set. Though the one that has already been deducted from my bank account. Thank you"
eBay does not have a "reason for cancellation" as duplicate request.
papso22
Mentor10 months agoIf the buyer has bought and paid for the one item they want and has another order for one they don't want, cancel the second one using the reason 'buyer changed mind'.
I can guarantee this was not an ebay error.