Double charge for postage by ebay? | Member To Member Support

theplaybackvault_uk · 2026-05-07T10:11:08.962000Z

Hi there, I incorrectly chose a postage label for a package i was sending to a customer, and then voided that postage label and chose the corect postage label to send with the package I thought what i did would cancel to payment of the original postage cost value. But when i've checking the order details, i noticed that i am charged for 'both' postage labels still. Is this just a 'suck it up and i have to pay for 2 postages' and 'thats how ebay works' which id find concerning, or more like there is a delay to the refund process on this (as the package is still in the post and funds are on hold anyway) and the accounts should sort itself out after a period of time? Any help or advice gratefully received as im new to these processes. Thanks

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Double charge for postage by ebay? | Member To Member Support | eBay UK