Does anyone know how to contact someone senior at Ebay UK? | Member To Member Support

dougthehead · 2026-05-21T14:04:32.117000Z

my account has been "permanently suspended" and i cant find out why? originally i was restricted and advised i needed to provide tracking for all of my orders to confirm delivery. All of my items were shipped using ebay labels (so tracking already on account) and were authentication guarantee items so were also confirmed as received. Then an email advising i am permanently restricted from selling "because activity we believe was putting the Ebay community at risk" still none the wiser i contacted an agent via live chat who reiterated this but couldnt/wouldnt advise on what/why, which transaction etc etc. All of my sales have passed Authentication, returns also pass via them and there is no problems there. I'm genuinely confused as to what's happened and to add insult to injury ebay will be holding my account balance (several thousand £ ) for 190 days.

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Does anyone know how to contact someone senior at Ebay UK? | Member To Member Support | eBay UK