Hi, I bought a case for a friend's DJ-Controller, it was for her birthday... I gave her a choice of cases, and she chose the cheaper option, so I bought it, not noticing it was coming from China.Anyway after a week or so the case arrived on the 11th of March, I thought it looked small at the time, I had to wait then for her birthday to arrive and when that time came last Saturday that's the moment I noticed the case did not fit the controller, the listing said it would fit the controller I'd bou...

The seller is responsible for the return shipping but won't provide a label. In which case you will need to escalate to ebay when the button appears. You have done the right thing.

Do I have to accept a 10% refund from a seller if the item wasn't as described? | Member To Member Support

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Do I have to accept a 10% refund from a seller if the item wasn't as described? | Member To Member Support | eBay UK