Do I have any option but to wait? | Member To Member Support

izza_abdulkadir · 2026-01-23T11:04:42.326000Z

The seller's description said dispatch in 1 day and delivery in 1-2 days. It is now eleven days since I placed the order. When I try to cancel, an automatic message says that I cannot, because "the item has been posted". But tracking clearly says that the item has NOT been posted yet. There has been a tracking number for a few days, but Yodel tracking says that the item cannot be found. I have contacted the seller three times, allowing them 48 hours to reply the first two times; they have not replied. Although the seller seemed to have a good feedback percentage, form reading through their negative feedback it looks like other people have had similar problems and the seller sounds dodgy and belligerent. I cannot request opening a case for another week. Is there really nothing I can do but wait another week before I can even request opening a case?

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Do I have any option but to wait? | Member To Member Support | eBay UK