Dispute Fee | Member To Member Support

darnat · 2026-01-01T13:32:07.750000Z

Hi, I listed an item and sold it mid last year, the item was a set of tables and I listed as buyer to collect. The buyer paid and asked me if they sent through a shipping label would I post out which I agreed, however, the shipping label never arrived and I messaged the buyer chasing this (messages are still in my messages file). I had zero contact from the buyer there after. Being totally honest I then forgot and have earlier this month had a dispute claim filed against me saying the items were never shipped, I was happy to refund the item but have also been charged £14 for the privilege from Ebay which obviously is quite annoying being as though I chased the buyer with no response. Any advice would be appreciated.

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