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Dispute
How do I log a dispute?
rachael2370
Posted Sep 12, 2026 at 10:35 AM · Edited Sep 12, 2026 at 10:35 AM·Last reply Sep 12, 2026 at 11:05 AM
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How do I log a dispute?
rachael2370
OPSep 12, 2026 at 11:05 AMI have been sent the wrong item. Have messaged the seller, but there feedback suggests this has happened before.
john1297576
MentorSep 12, 2026 at 10:53 AMWhat sort of dispute.? Most problems are either “not Arrived” or “ Not as described” in both of these you open cases, information given in 30 day money back guarantee, link on EVERY listed item right side.
fargvs
MentorSep 12, 2026 at 10:48 AMYou may find these within 30 day from delivery eBay case links useful >
https://www.ebay.co.uk/help/returns-refunds?msockid=176390a23a5d6d95292b83f43b726cf0
https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee?id=4210