Discount given then withdrawn.... | Member To Member Support

coolblonde44 · 2026-03-02T16:06:22.779000Z

Good afternoonI bought an item in December then received an email saying if I bought a second item, the seller would give a discount of upto 50% on the second item. The second item was then discounted and I received a partial refund for the second item. I waited a good few weeks for the items to ship then realised they would not arrive at my old address before I moved out. I contacted the seller and asked them to ship to my new address which they said they couldn't do and they would have to refund the two items and I would have to re-purchase them both again to go to my new address. They listed both items at the original price and I bought them both again but this time I wasn't given the discount and no refund is forthcoming despite me emailing the seller several times. I was originally given a 30 dollar refund (around £23) which isn't the end of the world BUT I bought the second item because of the discount that was offered to me. Do I have any rights? The seller is clearly ignoring me. Thank you 🙂

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Discount given then withdrawn.... | Member To Member Support | eBay UK