Difficulties with arranging buyer to collect | Member To Member Support

nibblingcheese · 2026-03-26T12:12:49.392000Z

I recently sold a dresser on eBay. It was listed as collection only. It was purchased buy a buyer who said they would arrange for collection. The item has been paid for but despite multiple messages to the buyer asking them to let me know when they will collect they have not replied. I need this dresser gone. How do I resolve this issue? If I simply issue a refund will I lose any money? Ideally I feel I should have some form of financial compensation from the buyer who I feel is wasting my time and causing hassle with me having to keep the dresser in my home in storage.

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Difficulties with arranging buyer to collect | Member To Member Support | eBay UK