Did you know Diligent is a banned word in feedback? | Member To Member Support

153beachbum · 2025-08-30T18:38:45.728000Z

I didn't 🤷♀️After a dreadful experience with a seller, I left ( negative) feedback. Which was justly deserved. Today I saw the feedback had been removed. So I spoke with an Ebay agent. To my astonishment I was told the feedback had been removed at request of the seller. What was so dreadful in my honest and not at all rude feedback? The word 'diligent'. I had written something along the lines of, " had you been so diligent when sending the item we would not be in this position now". The offensive part, I was informed was the word 'diligent'. Whilst the agent has now reported the seller, the fact remains an honest, detailed, polite , but negative feedback was removed for no valid reason. One wonders how many more they, and others, have managed to do the same with.So be careful when posting feedback my fellow Ebayers. Sellers can have a feedback score that doesn't represent the true experience buyers have had.I hope this post helps others who may think of using diligent in their feedback😉😁👍

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Did you know Diligent is a banned word in feedback? | Member To Member Support | eBay UK