Dictated and Forced Postage Options Causing Yet More Issues | Member To Member Support

backpackingbennyboy · 2025-12-01T17:45:15.177000Z

The dictatorship with which eBay controls over the automatic postage options and pricing has caused yet more problems. Despite previous posts on the issues this is causing both sellers and buyers massive problems, all messages have been ignored. It's tiresome trying to sort out this mess when there has been ZERO assistance and ZERO acknowledgment of the mayhem it is causing. This time a buyer has just purchased 15 items from me. They have paid for all of them but eBay has created a single, automated postal label for all items to be posted together in one, single package. This is simply not physically possible.The 15 items need to be split into perhaps 3 or even 4 separate packages to allow for all items to be sent across available postage packaging. So how can I charge for 2 or 3 additional packages when the buyer has already paid and what happens with the existing single postal charge label which is, in essence, over-charging the cost for the sending of one quarter or one third of the items to be sent? All of this mayhem is caused by eBay not allowing sellers to set their own postage options and pricing accordingly based upon what they know best and right for the items they are selling. It is absolute chaos and driving people away from eBay. Please can you advise a solution? I have spoken with an eBay chat agent and they offered no assistance apart from - find a big box. Pathetic.

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Dictated and Forced Postage Options Causing Yet More Issues | Member To Member Support | eBay UK