DHL Operational Problems | Member To Member Support

james.thomp · 2025-10-19T11:53:07.960000Z

I've sold an item and am trying to send but I understand now that DHL ecommerce have huge operational problems in the UK right now.I wish I'd known before. It's crazy ebay have them as a main carrier with little option on large items to use anything else.My question is from any seasoned community members is if I go alone and send with another carrier due to multiple failed collections will ebay refund me for the DHL postage?Is there anything else I can do to resolve this?

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DHL Operational Problems | Member To Member Support | eBay UK