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DHL not turning up
What to do when DHL fail to turn up to collect an item over the Evri length limit? DHL say they can’t help as I don’t have a tracking number.
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What to do when DHL fail to turn up to collect an item over the Evri length limit? DHL say they can’t help as I don’t have a tracking number.
zenhifi
OP10 months agoNow have a ‘70 not ready’ error message on the shipment. Destination is Scotland, looks like custom duties are in place for England!
google AI:
”A DHL "70 not ready" status usually means your shipment is on hold at the destination country's customs due to an issue, such as unpaid customs duties and taxes...”
zenhifi
OP10 months agoManaged to chat with a human at eBay, complaint lodged. Their ‘simple delivery’ for larger items has a high fail rate.
tommystrezures
Mentor10 months agoFor an item to be collected the carrier (in this case DHL) will need a tracking number.
Have you actually booked DHL? If so you will have a tracking number, or ebay would have given you one on their label?
zenhifi
OP10 months agoIt’s done via eBay, seems a lot of sellers experience the same fail - and because eBay book them on a one day slot, no tracking number. And no option to drop the item off at a DHL collection point. It