DHL not collecting but with an added twist! | Member To Member Support

disastir · 2025-12-11T12:14:05.147000Z

Hi DHL not collecting has featured here a few times and the advice seems to be to cancel the DHL collection and use alternative means. I have a large parcel that has not been collected for three consecutive days now. However, yesterday, the DHL driver has scanned their copy of the label essentially starting my parcel's journey yet the parcel is sitting next to me as I type! The upshot is that I can no longer cancel the DHL postage as their system appears to have it. I am super frustrated and angry regarding the incompetence of DHL and the fact that the driver thinks it is fine to lie. Does anyone know how I can move forward and resolve this please? Many thanks.

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