Locked
Discussion interactions are currently paused.
DHL did not turn up to collect package.
DHL were supposed to collect an item from me (arranged by ebay) on Wed 26/11/25 did not turn up.
I then got a message saying it would now be Thurs 27/11/25. Did not turn up.
I then got a message saying it would be Fri 28/11/25 between 12:48 - 14:28. Again did not turn up.
Informed the buyer of the fiasco and advised him I would NOT be waiting in another day for DHL or spend any more time trying to contact ebay,both companies are a complete waste of time.
I will advertise on Marketplace in future
1 comment
tressygirl
Mentor10 months agoThis non collection is affecting many , you are not alone, and eBay are aware of this issue.
In a Weekly Chat with Community Managers on the forum last month, a Manager posted this:
You can use your own courier if you wish. DHL are experiencing higher volumes than usual and are working on this to improve the service level. A refund request for the postage can then be made.
@rockwell1011