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Delivery fees
Good day,
I am having an issue with my delivery prices. whenever someone is trying to purchase 2 of the some item it charges a delivery fee for each individual item on one order. I dont understand why. can someone please help me resolve this.
Regards
Marius
1 comment
john1297576
Mentor11 months agoSimple answer with Simple Delivery there is no facility to send a combined invoice, OR to safely send more than one item in a parcel.
One way round is to cancel sales and relist as one item, then tracking covers both items. Time consuming and risk of buyer giving up and not buying again.
Otherwise solution is to refund overpaid postage, and then risk sending two items in one package,BUT tracking will only prove delivery of one, and buyer could open a not received case to get a refund.
Wonderful system that only serves to make money for ebay, and leaves the problems to sellers!!