delayed delivery of return item | Member To Member Support

richcrowasp · 2026-01-01T14:25:35.285000Z

Seller has accepted a return, but has requested that royal mail do not deliver the item to that property. Royal mail call it 'item retention' and so far this has happened three times. RM's tracking doesnt say when the item will be delivered, if ever. Can the seller simply refuse to take delivery to avoid having to issue a refund?

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delayed delivery of return item | Member To Member Support | eBay UK