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delayed delivery
Hello everyone, I have a problem. A customer purchased from us, and the shipment was delayed by a day due to the courier's fault. Now the passenger from us has been charged 2000 for the lost shipment. Has anyone else experienced this? Thanks.
2 comments
mrjautos
OP4 months agopapso22
I sent you the email content in a private message
papso22
Mentor4 months agoI am sorry I don't understand what has happened here.
Who has been charged what and why?
A one day delivery delay shouldn't cause problem.