I purchased a Google 8 Pro phone in May this year. The returns window was 27th June. I contacted the seller on this day indicating that the phone kept freezing, and rebooting... that I had done factory resets, restricted which apps were working, and yet it was still crashing. The seller did not respond. I left what I thought was a fair amount of time for them to respond, and send a follow up on 13th August. The seller responded but only advised I contact Google repairs... I'd already checked tha...

Its too late to do anything via ebay. Contact your payment provider and ask about a refund or chargeback.

Defective Phone Purchase | Member To Member Support

Defective Phone Purchase | Member To Member Support | eBay UK