Defective item - no response to messages and won't refund | Member To Member Support

horisboriscat · 2026-05-15T16:38:17.004000Z

Bought a pair of slippers which are falling apart within 3 weeks. Seller will not respond to messages and closed a return request within minutes with no explanation. Ebay "help" centre says case is closed, decision is final no appeal. Any suggestions about how I can take this forward? I don't want them to get away with such poor customer service

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Defective item - no response to messages and won't refund | Member To Member Support | eBay UK