Damaged package - how to get it back | Member To Member Support

yanka-24 · 2025-12-15T21:37:06.530000Z

Hi there, my package has been damaged in transit to the buyer. Evri refused to deliver it and confirmed to the buyer that the package will be sent back to the seller (me). I didn’t get any notification or email regarding this. The original tracking number says it’s been delivered to the buyer’s address. Any idea how to get any help on this from Evri/eBay? Both are nightmare to deal with. Thanks

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Damaged package - how to get it back | Member To Member Support | eBay UK