Damaged item not fit for return | Member To Member Support

jbrz10 · 2025-10-12T20:16:20.908000Z

Unfortunately an item I ordered was severely damaged in transit and has leaked inside the box. The fluid has contaminated everything and what remains is not fit/safe to return via delivery. The seller has used eBay Simple Delivery; when applying for a return I am only given the option to ship it back. Is there an alternative I'm not aware of? I have messaged the seller but am yet to receive a response.

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Damaged item not fit for return | Member To Member Support | eBay UK