Damaged in Transit Refunded by Ebay | Member To Member Support

im1984 · 2026-06-26T10:53:32.958371Z

Hi, A buyer opened a damaged in transit case which was refunded (by Ebay) before I even saw it. I went to look at the case to see how the item was damaged (as it's important, so I pack better next time) but I can't find any photos, connected to it. The buyer said she had sent photos to Ebay and I also asked her to send them to me (explaining why "to help me understand how the item got damaged" ) but she's not sent them. I tried to contact Customer Services( to get the photos from them) but the service has been unavailable, for hours.

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Damaged in Transit Refunded by Ebay | Member To Member Support | eBay UK