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Damaged in transit
Hi. Received a model o ordered. Received it today and it’s damaged. The packaging looks to be good but it’s still be damaged, possibly during the shipping process. I have contacted the seller, waiting on a response but what are my options?
2 comments
papso22
Mentor3 weeks agoOne of the money back guarantee reasons for a return is damaged in transit/arrived damaged. Use that to open a case.
fargvs
Mentor3 weeks agoDamaged --- You will find these within 30 day from delivery eBay case links useful >
https://www.ebay.co.uk/help/returns-refunds?msockid=176390a23a5d6d95292b83f43b726cf0
https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee?id=4210