Damage in post | Member To Member Support

alfshrek · 2026-06-03T10:40:47.299000Z

I sold a guitar and packaged it very well. I was obliged to puchase postage via Ebays service. The guitar arrived damaged and , whilst the buyer wants a refund, he is not holding me responsible. He made a claim on Ebay and this was upheld so I received no payment. How do I make a claim for this please?

Discussions

Damage in post | Member To Member Support | eBay UK