customer service! | Member To Member Support

sag19r · 2026-03-12T15:19:43.892000Z

Hey eBay community, Is anyone else having the same experience with the customer service? The help me/contact us automated service is quite truly the worst I have ever come across. Impossible to get to the point where you get a call back, repeated same questions. When you do reach the call back, they quote timeframes that are not even remotely close to being accurate. When they do call, the line cuts off and they do not call you back. This is a sham and a complete violation of the trust customers have in eBay. I’ve been a member 13 years and the service has massively dropped. Please advise on how best to speak to a human on this abysmal contact service.

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customer service! | Member To Member Support | eBay UK