Custom Folders Not Working in Messages | Member To Member Support

t-i-g-g-e-r-m-a-n · 2026-06-08T09:09:45.456000Z

Is the Messages feature on eBay broken at the moment?I cannot create custom folders in Messages.I cannot delete customer folders in Messages.This is the case on my own personal account, and on another account that I have access to. I'm aware only 5 custom folders are allowed, and I am nowhere near that limit. I only have 3 customer folders on my own personal account, and there are no custom folders on the other account I have access too. I can only conclude that Messages must either be broken, or that the ability to create custom folders has been withdrawn as a feature. Any suggestions from anyone on what might be wrong?

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Custom Folders Not Working in Messages | Member To Member Support | eBay UK