Cover with Simple Delivery for Seller | Member To Member Support

licl-2610 · 2026-06-24T21:58:22.246055Z

Hi, I've sent an item to a buyer using simple delivery and they have opened a return as they claim that although they received the envelope it was empty. Any advice please as this was an expensive item £600 and obviously I can't prove that I put it in the envelope but I can't afford to lose that amount of money. Am I covered at all with Ebay because if I had sent it with Royal Mail Special Delivery I would have perhaps been able to claim

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