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Counterfit dyson product
I bought a dyson air hair straightener in November for Christmas. The item was fine for about two uses. It then stopped working completely, my wife contacted dyson to sort a repair. Dyson had the item collected to investigate it. They then messaged her to say the product was a counterfit item and they obviously can't fix it or return it. We have the message and emails of them talking about it. Problem is I can't raise a problem with eBay from the purchase of the product because it was in November. Have messaged the seller but no surprise I haven't heard back from them! Looking for some assistance on this. Thanks
1 comment
**peaseblossom**
Mentor5 months agoeBay only allow 30 days for claims. If you paid by card you have 120 days so contact your payment provider and see if they can help.