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Counterfeit bullion bar
Hi,
I have bought a gold bar back in June.
the seller advertised the bar as a genuine gold bar.
I have tried to sell the bar today
the bar was tested and it turned to be gold plated copper bar.
i know that eBay money back guarantee only covers 30 days from the purchase.
what would be the best action to do?
3 comments
mrabeb.jubz21o
OP10 months agoThe item was bought on a debit card and costed £1740
tressygirl
Mentor10 months agoThen you have to contact your bank and explain what has happened .
@mrabeb.jubz21o
red_magpie
Mentor10 months agowhat would be the best action to do?
As you're aware that it's too late for eBay to do anything, it would have helped to tell us how you paid. Your rights depend upon this (and possibly also on what you paid for the bar).
If you paid by credit or debit card your best hope is to contact your card issuer. Either could potentially issue a chargeback, but if you paid by credit card and the item cost over £100 you may also be protected by section 75 of the consumer credit act.
Without knowing the cost, it's difficult to suggest any legal course of action, although anyone selling fake gold bars has probably put themselves well beyond the reach of the courts anyway.
Doesn't anybody read eBay's warning that they don't guarantee that sellers' descriptions will be truthful, or that items will be safe, legal - or even exist. Would you have bought a gold bar from a shop that stated this??